Our awards and partnerships
We proudly partner with leading specialists to deliver the best possible care. Some partnerships are visible to residents and families, enhancing activities, events, and dining. Others provide essential support, helping us continuously improve the quality of our care. Here’s a sample of our current partnerships and award successes.
Our partnerships
Bournemouth University
Four Seasons Health Care Group partnered with Bournemouth University’s Ageing and Dementia Research Centre for the care sector’s largest independent study on a new dementia strategy. This 18-month study, which began in 2022, tracked the progress of 230 Dementia Champions across all Four Seasons care homes through over 5,000 workshop sessions. The study confirmed the benefits of experiential learning, helping carers expand their knowledge of person-centred dementia care. You can read more about our approach to dementia care here.
Vivaldi
Four Seasons and brighterkind care homes in England have partnered with the VIVALDI Social Care Study, building on the original study to reduce infections in care homes. Commissioned by the UK Health Security Agency (UKHSA) in collaboration with UCL, The Outstanding Society, Care England, and NHS England, this study will monitor infections like COVID-19, flu, norovirus, and UTIs. Our involvement is crucial to improving infection prevention, control, and the wellbeing of residents, their families, and our team. You can read more about our involvement with the Vivaldi Study here.
Embrace Living
Our partnership with Embrace Living delivers engaging, interactive content that uplifts and energises residents, families and teams. What makes Embrace Living unique is the weekly variety show, designed to stimulate both mind and body while building a strong sense of community. Viewers can enjoy sing-alongs, interactive games, educational segments, and personalised shout-outs, all promoting an active and joyful lifestyle.
Just A Doodle
Just A Doodle provides engaging content and activities for our residents, including weekly activity packs, newsletters, quizzes, and themed events that help residents to reminisce and have fun. Through our partnership, they also run online art sessions to reignite residents’ love for creativity and play. These sessions have included calligraphy workshops, origami, watercolor tutorials, and themed events. The goal is to enhance residents’ wellbeing and ensure an enriching experience for everyone in our care homes.
danceSing
danceSing offers a unique and enriching experience for residents on the Magic Moments Portal, our digital wellbeing platform. By combining music, movement, and nonstop radio, danceSing promotes physical activity, cognitive stimulation, and emotional wellbeing. Residents can enjoy a variety of on-demand and live sessions, including Chair Yoga, Movement with Natalie, The Kiaya Show, Chair Pilates, and Singing with Alan.
danceSing’s programmes are tailored to meet the diverse needs of the elderly, fostering community and joy. The benefits of music and movement are numerous, from improved mobility and enhanced mood to increased social interaction. The nonstop radio on our Portal provides a continuous stream of uplifting and familiar tunes, creating a vibrant atmosphere for residents, visitors, and teams. Our partnership with danceSing is dedicated to enhancing residents’ quality of life through the power of music and movement.
Creative Mojo
Each month, our residents create a large artwork inspired by the monthly theme. Creative Mojo supplies each home with an art activity pack to spark creativity. These kits are designed for all abilities, including those with advanced dementia. Kits feature bespoke die-cut shapes, step-by-step instructions and inspirational photos for the team. Be sure to check out the latest artwork on display during your visit.
brakes
We source the highest quality fresh ingredients for our care homes through brakes’ nationwide network. This partnership allows us to trace our food back to its source and provide a consistently high-quality dining experience across all our care homes, using seasonal ingredients. We create varied, seasonal menus with input from our residents, complemented by a specials menu. brakes help us deliver on our promise to make dining special for our residents.
Oranka
We partner with Oranka to provide our residents with orange, apple, blackcurrant, pineapple, and watermelon juices. These juices are free from added colourants and artificial flavourings, designed to appeal to residents and encourage greater fluid intake. This can improve overall wellbeing and help reduce the risk of falls.
Myley
Several brighterkind care homes offer access to Myley, a service that organises day trips tailored to residents’ interests. Myley not only arranges the events and transportation but also provides dedicated Tour Leaders committed to creating incredible experiences and enriching our residents’ lives. Popular Myley tours include Cotswold Wildlife Park, Brighton Promenade, and The National Railway Museum. Find out more about our tours here.
Our Awards
HealthInvestor PowerList
Our CEO, Joe O’Connor and our COO, Jacqui Ritchie are both finalists in the prestigious HealthInvestor Awards. Shortlisted for the incredible progress made to better develop and support our care home teams in a number of areas to ensure consistent performance for residents and their families. As a result of this programme, we have achieved the best care quality performance of the Group in 14 years, including it’s first Outstanding rating. The group’s Good and Outstanding ratings are now ahead of major competitors. Alongside this, we have reduced team attrition, improved our ratings given by team members on Glassdoor to one of the highest in the sector and our teams and service were recognised by Feefo for delivering world-class customer experience to families looking for care.
Great British Care Awards
Our team are finalists in the North East Care Awards for activities provision (Brockwell Court & The Laurels), and our National Head of Quality and Governance is High Commended for the incredible work to improve care quality for residents.
Plus, we are delighted to have four of our exceptional team listed as finalists in the London awards, including Myla from Lansdowne in the Social Care Nurse Award, Jyotsana from Lansdowne in the Care Home Activity Award, Alex from Kingston in the Care Home Registered Manager Award and Ian, Regional Manager in the Frontline Leaders Award. Congratulations to all our team members nominated for these awards.
Care of the Year Finalist 2024
Four Seasons Health Care Group are thrilled to be finalists in the LaingBuisson Awards, with the winners announced in November 2024. We are finalists in the Care Home of the Year category. The LaingBuisson Awards honour businesses that establish new benchmarks of excellence in their respective industries. Now in their 19th year of recognising outstanding achievements, these awards are assessed independently and objectively, focusing on both the individuals delivering care and their advisors.
carehome.co.uk Top 20 Care Home Group 2024
For the 8th year running, brighterkind has been awarded recognition for being a Top 20 Care Home Group on carehome.co.uk. The award is based on the testimonials provided by friends and family who experiences a brighterkind care home in 2024.
HealthInvestor: Residential Elderley Care Provider of the Year – Large Group (30+)
We were thrilled to be a finalist in the prestigious HealthInvestor Awards 2024. Our commitment to continuously improving services, investing in our team, maintaining positivity, and focusing on key business quality metrics earned us this recognition.
Feefo Trusted Service Award 2023
Families who come to visit us review the experience they had during the visit to our home. We track this because it’s important to us that we are caring, informative and most of all provide a warm welcome to those making a decision to choose a care home for their loved one. We are proud to achieve the Feefo Trusted Service Award based on their feedback to us.
Carehome.co.uk Top 20 Care Home Group 2023
For the past six years, brighterkind has ranked among the Top 20 most positively reviewed care home groups, and last year was no exception. This recognition reflects our consistently high number of positive reviews compared to other groups in the same category. Families and residents use carehome.co.uk to share feedback on the care and support they receive in our homes.
National Care Awards
Four Seasons Health Care Group is a finalist in the 2023 National Care Awards ‘Best Business Initiative’ for ‘Our Approach to Dementia Care’ and our work with Bournemouth University.
Scottish Care: Care Home Awards 2023
Two Four Seasons Health Care Group finalists were shortlisted at the most recent Care Home Awards in Scotland: Nicola Brown, Home Manager at Campsie View was shortlisted for a Leadership Award; and Moira Hay, Regional Support Manager nominated for Nurse of the Year.
Women Achieving Greatness in Social Care Awards 2023
At the Women Achieving Greatness in Social Care Awards 2023, Four seasons Health Care Group had two finalists shortlisted. Both from Lansdowne care home, Julie Hughes won the “Rising Star Award” and Mary Deane was finalist at “The Wellbeing at Work Award” category.
Great British Care Awards
In the London regional finals of the Great British Care Awards, team members from Lansdowne care home were highly commended in their categories of Care Home Worker Award and Ancillary Worker Award. Plus, Camelia Needu, Head of Housekeeping, and Jani Pressly & Louise Turner of the Magic Moments team at Houndswood House were all shortlisted for awards at the London regional finals.
National Dementia Care Awards 2024
We are delighted to have been shortlisted in three categories in the National Dementia Care Awards 2024 in recognition of ‘Our Approach to Dementia Care’. Team Members from The Lawns care home have been shortlisted in the Intergenerational Activity Category; the Magic Moments team from Houndswood House care home are finalists in the Dementia Care Team category and the Four Seasons Health Care Group is shortlisted in the Dementia Trainer & Workforce Development category.
Stars of Social Care Awards 2024
We are delighted to announce that the whole team at Harbour View Lodge Care Home are winners of the Stars of Social Care Awards 2024, for ‘The Above & Beyond Team’ category. These awards shine a light on the stars of social care, paying tribute to the workforce, who through dedication and a commitment to care, go above and beyond to support those who are most vulnerable. Stars of Social Care Awards said: “The staff constantly go above and beyond for their residents and for one another. Person centered care personified!”
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