Our Commitment to Team Training & Development

At Four Seasons Health Care Group, we are committed to providing a wide range of training and development opportunities to our knowledgeable and compassionate teams. Ensuring they have the tools to provide excellent person-centred care. But, why is team training important in care homes? We believe that continuous training and learning opportunities are not only vital to deliver the best possible care, but it also enables our teams to fulfil their full potential and have a rewarding career with us.

Mandatory Training for Care Home Team: Ensuring High-Quality Care

Along with mandatory training, we encourage our teams to pursue further training and qualifications and expand their expertise. We provide access to a wide range of learning and development opportunities. Giving our team members the tools to develop, enhance their skills and provide excellent person-centred care to our residents. From apprenticeships, qualifications and face-to-face knowledge sessions to e-learning and skills-based courses, there’s an option to suit all our team members.

Learn about some of our training programmes

Dementia Champions

As part of our award-nominated approach to dementia care, we run a training programme to create dementia leaders in our care homes, whom we call Dementia Champions. Team members embark on an exciting journey full of comprehensive training, including workshops and face-to-face training.

Dementia Champions are supported to roll out our approach to dementia care within their homes. Ensuring all team members are trained to provide excellent dementia care, with a focus on our dementia priorities – communication, environment and, nutrition and hydration.

Mental Health First Aiders

As part of our commitment to the wellbeing of our team members, we have started to introduce Mental Health First Aiders into our care homes. Team members who choose to be a Mental Health First Aider complete courses ran by accredited trainers. They learn about mental health awareness, how to help and signpost someone in need of support.

CHAP (Care Home Assistant Practitioner) Programme

CHAPs provide both care and clinical support to nursing residents under the supervision of our Registered Nurses. To become a CHAP, team members are required to complete our 12-week training programme. CHAPs receive face-to-face training, mentorship and virtual learning opportunities, covering a vast range of subjects, including clinical observations, wound care and palliative care.

Hear from our team members

We asked our team members about their experiences with the training and development opportunities we provide and about roles and responsibilities of a care worker.

What motivates you to work in care?

“I’ve always been passionate about care, which is why I applied to be a Care Assistant at Four Seasons Health Care Group. Our entire team contributes to delivering a high standard of care, professionally and passionately.” – Craig, Care Assistant

Have you developed your nursing skills since joining Four Seasons Health Care Group?

“Yes, working in a care home develops your confidence and holistic skills to ensure residents and relatives are happy. I’m not only looking after our residents, but I also need to support the families too as they’re adjusting to their loved one being in a home.” – Carol, Registered General Nurse

What are the key tasks and responsibilities of a CHAP?

“I work closely with Care Assistants, advising what key tasks they need to complete that day whilst providing them with support where needed. Another key area of my role involves supporting Nurses.” – Jasmine, CHAP

What are the Care Assistant duties and responsibilities?

A typical day can be very busy and unpredictable, but I get a sense of contentment knowing I completed my tasks and our residents are happy. I feel good knowing I did everything I could. – Kerry, Senior Care Assistant

Why is staff training important in care homes?

“Having the right support, training and knowledge about my work helped me to perform well at work. My Home Manager and the company have been very supportive. I have learnt that hard work, effective communication, teamwork, resilience and a well-organised approach are important in leading a team every shift.” – Kim, Clinical Deputy Manager

Can you tell us about the available staff training in a care home?

“There’s development opportunities throughout the home and what I like about Four Seasons Health Care Group, is that there’s a whole team approach to e-learning and training, so it brings us all together.” – Amy, Magic Moments Coordinator

At Four Seasons Health Care Group, we are proud of our team’s passion and commitment to delivering excellent person-centred care. We strive to nurture their motivation by providing a supportive environment where team members feel valued and equipped with the tools and knowledge to flourish in their roles.

If you or a loved one is looking for personalised care provided by compassionate and highly skilled team members, please book a visit at your local Four Seasons or brighterkind care home.